Search common questions

What is the self-isolation countdown?
How does the NHS COVID-19 app calculate how many days I need to self-isolate?
What if I have been in contact with or live with someone who has coronavirus (COVID-19), but they do not have the NHS COVID-19 app?
What should I do if the self-isolation countdown on my NHS COVID-19 app is different from the advice I was given by the wider NHS Test and Trace or NHS Wales Test, Trace, Protect service?
Why is the self-isolation countdown on my NHS COVID-19 app different from the advice I've been given by the wider NHS Test and Trace or NHS Wales Test, Trace, Protect service?