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COVID-19 app support
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Search common questions
What is the self-isolation countdown timer?
How does the NHS COVID-19 app calculate how many days I need to self-isolate?
What if I have been in contact with or live with someone who has coronavirus (COVID-19), but they do not have the NHS COVID-19 app?
What should I do if the self-isolation countdown on my NHS COVID-19 app is different from the advice I was given by the wider NHS Test and Trace or NHS Wales Test, Trace, Protect service?
Why is the self-isolation countdown on my NHS COVID-19 app different from the advice I've been given by the wider NHS Test and Trace or NHS Wales Test, Trace, Protect service?
What alerts will the NHS COVID-19 app send me?