Search common questions

How and when should I pause contact tracing?
When will the NHS COVID-19 app send me an alert that I’ve been in ‘close contact’ with someone who has tested positive for coronavirus (COVID-19)?
What should I do if the NHS COVID-19 app tells me I have been in ‘close contact’ with someone who has tested positive for coronavirus (COVID-19)?
What should I do if I get a notification saying that I’ve been in ‘close contact’ with someone who has coronavirus (COVID-19), but I do not believe I have?
What should I do if the app tells me I have been near someone who has tested positive for coronavirus (COVID-19)?
What is the difference between contact tracing and checking into venues? Do I need to do both?