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COVID-19 app support
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Search common questions
How and when should I pause contact tracing?
Is the NHS COVID-19 app available in different languages?
Should I use the NHS COVID-19 app while I'm at work?
Can my employer force me to use the NHS COVID-19 app?
Can I use the NHS COVID-19 app on another device such as a laptop, tablet or smart watch?
Should I use the NHS COVID-19 app when I am not able to keep my phone with me?
What if I have more than one phone, or share a phone with someone?
Can I use the NHS COVID-19 app in other countries?
My workplace is already COVID-secure, why do I need to use the NHS COVID-19 app?
What is the difference between contact tracing and checking into venues? Do I need to do both?
What should I do if I develop symptoms, test positive, or get an exposure notification while I am outside of my home country?
Can I use the NHS COVID-19 app in other parts of the UK?
Why can't I see my vaccination status in the app?
How often is the NHS COVID-19 app updated?
I’ve entered my negative PCR test result in the app but my self-isolation timer has not updated?