The information on this page relates to app users who live in England. If you live in Wales please read about applying for the NHS Wales Self-Isolation Support Payment when the app has asked you to self-isolate.
To apply for the NHS Test and Trace Support Payment, you’ll need to register with NHS Test and Trace and give your local authority an NHS Test and Trace Account ID. Read about the steps you may need to take to do this .
Once you’ve completed your registration with NHS Test and Trace, and have your NHS Test and Trace Account ID, you can apply for the NHS Test and Trace Support Payment from your local authority. You can apply to your local authority up to 18 days after your self-isolation period has ended.
If you are still having trouble please call 119 for support.