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Venues in Wales are strongly encouraged to download and to display the NHS QR code poster within their premises, to support customers using the NHS COVID-19 app.

In Wales it’s compulsory for businesses in certain high risk sectors to collect and keep records of staff, customers and visitors (see: https://gov.wales/keeping-records-staff-customers-and-visitors-test-trace-protect). Checking in with the app does not replace this requirement.

High risk premises in Wales must continue to keep a full record of staff, customers and visitors, including people who check in using the QR code poster for the location.

Businesses which collect and keep records on a voluntary basis in Wales (i.e. where there is no legal requirement to keep records), should choose for each premises whether to keep a full record of staff, customers and visitors, or to accept check in through the app as an alternative option to providing contact details. Businesses are encouraged to keep a full record, and to display NHS QR code posters to enable check in through the app.

Businesses should set out their policy clearly to their staff, customers and visitors.