You can pause contact tracing within the app by moving the contact tracing toggle on the home screen.

You should pause the app when you:

  • are working behind a fixed screen and are fully protected from other people

  • store your phone in a locker or communal area, for example while working or taking part in a leisure activity like swimming

  • are a worker in health and social care and are wearing medical grade PPE such as a surgical mask

  • are a healthcare worker working in a healthcare building such as a hospital or GP surgery (read more about using the app as a healthcare worker)

Remember to turn contact tracing back on once you leave this situation. When you pause contact tracing in the app it will give you the option to set a reminder to turn it back on after a certain period of time. Read more about what this reminder notification looks like.

When contact tracing is paused, you will still be able to check into venues with an official NHS QR code poster. Read more about the difference between contact tracing and venue check-in.