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The NHS COVID-19 app is no longer in use and the Isle of Wight trial has now ended. This is archived information from 18 June 2020. If you still have the app, please uninstall it.

We have provided guidance below on how to check and upgrade your Apple iOS, but we strongly recommend that you also check manufacturer guidance.

Checking your iOS version:

  1. Open your device's Settings (often accessible through the cog icon)
  2. Tap General
  3. Tap About
  4. Software Version will be displayed
Checking your upgrade Apple iOS version (where upgrade is available):
  1. Open your device's Settings (often accessible through the cog icon)
  2. Tap General
  3. Tap Software Update
  4. Tap Download and Install at the bottom of the screen
  5. If no updates are available for your device, you'll see a 'Your software is up to date

Please note: updates may take some time to install and can be large to download. It's recommended to download the update via a Wi-Fi connection to avoid using your mobile data allowance.