The NHS COVID-19 app is no longer in use and the Isle of Wight trial has now ended. This is archived information from 18 June 2020. If you still have the app, please uninstall it.

As is the case on the Isle of Wight now, when the NHS COVID-19 app is made available across the UK it will be important that health and care workers install and use it at all times, except when they are wearing appropriate PPE and come into close proximity with a patient with confirmed or suspected COVID-19.

Advice for health and care workers is as follows:

  • Health and care workers should install the NHS Covid-19 app
  • When wearing PPE for confirmed or suspected Covid-19 patients, staff should turn their Bluetooth off. Doing so will avoid health and care workers receiving inappropriate notifications of having been in contact with a person with symptoms of Covid-19
  • In all other settings, Bluetooth should be switched on including:
    • When working without the requirement for PPE
    • In communal settings (e.g. staff rooms)
    • Travelling between home visits
    • When off duty

In summary: when you put PPE on, turn Bluetooth off.